Deployment Strategist at Encord
Jack & Jill/External ATSThis is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network
The next step is to speak to Jack.
Job Title: Deployment Strategist
Company Description: Encord - Series C AI Infrastructure for data curation and annotation
Job Description:
Join Encord as the first US-based Deployment Strategist, owning the end-to-end success of enterprise customers building cutting-edge AI. Blending technical execution with commercial strategy, you will guide ML engineers and executive stakeholders through complex deployments, ensuring rapid time-to-value and driving long-term adoption for some of the world's most ambitious AI teams.
Location: San Francisco, USA
Why this role is remarkable:
Founding member of the US post-sales motion, reporting to the Chief of Staff with significant autonomy to shape global scaling playbooks.
Massive company momentum following a $60M Series C led by Wellington Management, CRV, and Y Combinator, with a valuation of ~$550M.
High-impact work at the frontier of AI infrastructure, partnering with world-class teams at Woven by Toyota, Zipline, and leading robotics firms.
What you will do:
Lead technical onboarding and success plans for a portfolio of enterprise customers, ensuring AI and ML teams achieve value quickly.
Build deep relationships with stakeholders ranging from hands-on ML engineers to executive sponsors, serving as a trusted strategic advisor.
Partner with Sales to identify expansion signals and contribute to renewals while funneling product insights back to engineering leadership.
The ideal candidate:
2–8 years of experience in technical customer-facing roles like Customer Success, Solutions Engineering, or Implementation for complex B2B SaaS.
Exceptional ability to communicate technical nuances to engineers while maintaining a commercial mindset focused on retention and growth.
Entrepreneurial spirit with a track record of thriving in ambiguous, high-growth environments—ideally with exposure to AI, ML, or data tools.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Next steps
Step 1. Visit our website.
Step 2. Click 'Talk to Jack'.
Step 3. Talk to Jack so he can understand your experience and ambitions.
Step 4. Jack will make sure Jill (the AI agent working for the company) considers you for this role.
Step 5. If Jill thinks you're a great fit and her client wants to meet you, they will make the introduction.
Step 6. If not, Jack will find you excellent alternatives. All for free.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.