Title of Role: Deployment Strategist (Housing)
Location: New York City, Boston, San Francisco
Company Stage of Funding: Late-Stage, Venture-Backed (Unicorn)
Office Type: On-Site, 5 Days a Week
Salary: $120,000 – $200,000 + Equity + Benefits

Company Description

Our client is a rapidly scaling, venture-backed technology company transforming two of the most essential industries: housing and healthcare. Their AI-driven platform integrates deeply into operational workflows to reduce manual effort, improve accessibility, and deliver seamless, high-quality service experiences.

The organization recently secured a major late-stage funding round, positioning the team for accelerated product expansion and category dominance. This is an opportunity to join a mission-driven company that is building critical infrastructure for industries that impact millions of people every day.

If you’re energized by fast-paced environments, love solving complex operational challenges, and want to build systems that scale nationally, this role is a rare chance to have massive ownership and impact.

What You Will Do

• Lead program management for new product launches—hosting internal knowledge sessions, delivering implementation training, and developing enablement materials.

• Use SQL and BI tools to monitor product health after deployment, partnering closely with Support and Operations teams to address misconfigurations and ensure clients realize full product value.

• Manage customer feedback loops by synthesizing insights from support tickets, user surveys, customer calls, and internal tools—acting as a strong Voice of the Customer to drive product improvements.

• Collaborate with Product and Engineering to enhance core offerings and ensure features align with real client needs.

• Conduct discovery sessions with new clients to understand business requirements and translate them into successful product deployments.

• Thrive in a high-velocity environment where ownership, autonomy, and execution are key.

• Contribute to building foundational processes and tools as the company scales rapidly.

Ideal Candidate Background

• 3+ years of experience in an early-stage or high-growth startup environment in an operational, product-focused, or generalist role.

• Proven track record of working with software products that produced measurable business results.

• Comfortable working in ambiguous environments with shifting priorities and evolving customer needs.

• High sense of ownership, accountability, and a bias toward action.

• Strong communicator who can collaborate cross-functionally with technical and non-technical teams.

• Eager to work in person at an on-site, high-collaboration office.

Preferred Qualifications

• Experience working closely with Product or Engineering teams; exposure to product management is a plus.

• Familiarity with SQL and BI tools (or ability to learn quickly).

• Strong analytical and problem-solving abilities.

• Experience in industries like housing, healthcare, or AI-powered SaaS is helpful but not required.

Compensation, Benefits & Additional Details

• Salary Range: $120,000 – $200,000 (based on experience, skill level, and interview performance).

• Equity: Competitive equity package included.

• Comprehensive medical, dental, and vision benefits.

• Fully paid parental leave.

• Commuter and wellness benefits.

• Unlimited PTO and paid holidays.

• In-office meals and amenities.

• Relocation support is available for qualifying candidates.

This is an extraordinary opportunity to join a fast-growing company at an inflection point—designing systems, influencing product decisions, and driving high-impact workflows that will shape how essential services operate at scale.