Own key customer relationships across industries like manufacturing, logistics, pharmaceuticals, hospitality, and retail—deeply understanding physical labor workflows and automation priorities
Synthesize insights from the field and collaborate directly with founders to identify the most valuable verticals and use cases as our robotic capabilities evolve
Partner with engineers and scientists to develop a deep understanding of current and future robotic capabilities, shaping the product roadmap
Guide successful rollouts and long-term adoption by building trusted relationships with customer leadership and operational stakeholders
Extensive experience in a customer-facing, technical role—deployment strategy, solutions architecture, or technical consulting (5+ years)
A sharp intuition for product and technology, with a deeply curious and analytical mindset
Exceptional ownership and initiative—finding and solving problems independently
Deep empathy for customer needs and the ability to translate them into actionable insights
Exceptional communicator across technical and executive audiences
Ability to travel to customer sites (25-75%)
Bonus: Experience in robotics, hardware deployments, or relevant industries