Recruiting from Scratch is a premier talent firm that focuses on placing the best product managers, software, and hardware talent at innovative companies. Our team is 100% remote and we work with teams across the United States to help them hire.
Title of Role: Forward Deployed Engineer Location: New York, NY Company Stage of Funding: Series A Office Type: Onsite – 5 Days a Week Salary: $180,000 – $220,000 + Equity
Company Description
Our client is an early-stage, high-growth technology startup revolutionizing how software is maintained after deployment. Backed by top-tier investors and led by a team of world-class engineers and advisors, the company is solving a foundational problem in infrastructure automation and system reliability. Their mission is to empower engineering teams to focus on innovation, not maintenance, by building intelligent agents that manage complex systems in real time.This is a rare opportunity to join a profitable company on the brink of launching a 0→1 product. The team is lean, deeply technical, and focused on building category-defining tools that address critical challenges in enterprise-scale infrastructure.
What You Will Do
As a Forward Deployed Engineer, you’ll be the key technical partner guiding customers from pilot to production. This role blends hands-on implementation with strategic customer engagement and gives you a direct impact on user success and product direction. You’ll collaborate closely with both internal engineering and customer infrastructure teams to ensure seamless deployment in demanding enterprise environments.Responsibilities include:
Leading customer onboarding and deployment engagements for the platform
Diagnosing and solving integration challenges in real-world production environments
Collaborating with internal product and engineering teams to enhance product usability and performance
Acting as a trusted technical advisor to customer DevOps and engineering stakeholders
Building reusable deployment tooling, internal documentation, and support materials
Collecting customer feedback and influencing the roadmap with real-world insights
Ideal Candidate Background
We’re looking for an entrepreneurial engineer who thrives at the intersection of code and customer success. The ideal candidate has:
3+ years of experience in software engineering, solutions engineering, or technical implementation
Proven ability to work in dynamic startup environments or customer-facing roles
Strong technical problem-solving skills in infrastructure-heavy settings
A track record of shipping production code and navigating complex deployment pipelines
Experience engaging directly with enterprise customers or Fortune 500 clients
Preferred
Background in forward deployed engineering, DevOps solutions, or platform deployment
Experience at high-growth startups or top-tier engineering teams
Deep familiarity with tools such as Kubernetes, AWS/GCP/Azure, CI/CD pipelines, and observability stacks
Computer Science degree from a top-tier institution or equivalent practical experience
Strong written and verbal communication skills and a proactive, ownership-oriented mindset
Based in or willing to relocate to New York City
Compensation and Benefits
Salary: $180,000 – $220,000 depending on experience
Competitive equity offering
Comprehensive health, dental, and vision insurance
Visa sponsorship available for exceptional candidates
Work onsite with an elite engineering team in Chelsea, NYC
Opportunity to shape the future of intelligent infrastructure automation in a high-impact role