Title of Role: Forward Deployed Engineer
Location: New York, NY (In Person)
Company Stage of Funding: Growth-Stage (Profitable, Venture-Backed)
Office Type: Onsite, 5 Days a Week
Salary: $170,000 - $260,000 (plus potential equity and bonus)
We are working with one of the fastest-growing companies in history—building cutting-edge conversation intelligence software for offline commerce. This company’s mission is to bring the technology and analytics infrastructure of the world’s most advanced digital companies to the critical, physical businesses that make up the backbone of our economy.
In just over three years, they have scaled from zero to $40M in revenue, growing 15% month over month, with Net Revenue Retention above 170%, a world-class NPS, and profitable growth. Their product is redefining how real-world conversations translate into insights and operational excellence, and they are growing rapidly to extend this impact across new markets.
As a Forward Deployed Engineer, you will work directly with customers to understand their most pressing challenges and design solutions that integrate client data with our platform’s conversational intelligence. You’ll apply your technical expertise, creativity, and problem-solving mindset to help organizations leverage their data for real-world impact.
This role is similar to that of a startup CTO: you’ll work solo or in small teams on end-to-end delivery of high-stakes projects. You’ll move between deep customer discovery, architecture design, large-scale data wrangling, rapid coding, and bringing insights back to the team to shape our broader product strategy.
You will be at the forefront of expanding this company’s footprint into new markets, creating tools that transform industries untouched by modern AI software.
Strong software engineering skills with fluency in languages like JavaScript, C++, Python, Rust, or similar
Experience working in high-accountability, customer-facing roles—ideally at startups or fast-paced environments
Strong familiarity with cloud infrastructure, data storage and processing systems, and modern engineering best practices
Outstanding written and verbal communication skills; comfortable presenting solutions to both technical and non-technical stakeholders
Eager and able to travel up to 50% to client sites as needed
Obsessive about solving customer problems and working closely with real-world users in the field
Thrives in a high-intensity, in-person team culture focused on rapid iteration, high standards, and building for impact
Experience building or deploying AI products in the real world
Background working in offline industries (logistics, retail, field services) or with operations-heavy customers
Strong product intuition and interest in entrepreneurship or future leadership roles
Familiarity with tools and technologies such as Node.js, Turborepo, Lodash, Zod, Terraform, and GitHub Actions
Base Salary: $170,000 - $260,000/year
Equity: Incentive Stock Options
Bonus: Potential sign-on bonus and future performance incentives
Benefits Include:
Medical, dental, and vision insurance
Complimentary Clear + TSA Pre-check
Daily breakfast, lunch, dinner, and supplementary food & drink (6x/week)
Gym membership
Commuter benefits
Relocation assistance
Non-accrual PTO (take what you need)
$1,000 annual learning stipend
Premium tech equipment provided
This is a unique opportunity to join a company scaling rapidly while transforming how the real economy works through AI-driven insights and data. If you’re excited by the challenge of building end-to-end solutions in the field and learning from some of the most ambitious peers in NYC, this is the role for you.
Salary Range: $170,000-$260,000 base.