All Hands AI is hiring a FDE to help shape the future of software development. We're the company behind OpenHands (formerly OpenDevin), an open source LLM-powered software agent. OpenHands can write code, run commands, browse the web, and even solve GitHub issues end-to-end. We have a flourishing open source community, and we're looking for someone who can work directly with customers to implement our product, gather insights, and build solutions that improve both adoption and the core platform.
You'll be joining as one of our early hires, working directly with our founding team and engineering organization. We're building a culture that emphasizes kindness, candor, autonomy, and learning--and we'd love for you to be a part of it!
What You'll Do
- Partner closely with early users and design partners to deeply understand their workflows, use cases, and pain points
- Serve as both the pre-sales and post-sales technical contact for strategic customers
- Help onboard and support engineering teams as they deploy OpenHands in production environments
- Build plugins, integrations, and internal tools tailored to customer needs
- Identify product gaps and recurring patterns, and feed insights back into engineering and product roadmaps
- Write production-quality code and contribute directly to the OpenHands codebase and plugin ecosystem
- Debug complex issues across systems and unblock customers with hands-on problem solving
- Document best practices and help build internal playbooks to scale FDE efforts
- Create technical content (e.g. guides, templates, demos) to accelerate successful adoption
- Influence product direction through direct user experience and field insights
- Contribute to the open source community by sharing learnings, examples, and tools
What We're Looking For
You don't need to meet all these criteria, but here's a rough idea of what we're after:
- 5+ years of software engineering experience, ideally across the stack
- Experience working directly with customers in technical settings and managing expectations
- Hands-on experience with AI dev tools (e.g. OpenHands, Claude Code, Copilot, Cursor)
- Experience writing and shipping production-grade code
- Ability to synthesize feedback, identify patterns, and advocate for user needs
- Track record of ownership and adaptability in ambiguous, fast-paced environments
- Strong debugging and problem-solving capabilities, especially across systems
- Ability to work autonomously and move quickly in a startup environment
- Excellent communication skills across technical and non-technical audiences
- Comfortable working with open source communities and developer tooling
- Past experience working on field engineering, pre-sales, technical account management, software engineering, or technical product management a plus
Key Skills
- Strong technical background across frontend, backend, and Kubernetes and container infrastructure
- Familiarity with AI agents and LLM-powered dev tools
- Excellent communication, collaboration, and product intuition
- Empathy for developers and customer-facing technical work
Compensation and Benefits
Salary: $150k - $215k
Plus: Bonus and stock option plan
Benefits:
- Health, vision, and dental insurance, fully paid by All Hands AI
- Unmetered time off (PTO)
We're a fully remote company, but we have core hours of 12-4pm ET (4-8pm UTC), when all employees are expected to be available.
Note for international applicants: the details above are for the US. We will do our best to accommodate folks in other countries, but can't guarantee that we'll be able to hire you, provide equity or benefits, sponsor a visa, etc.
We're committed to creating a welcoming and supportive environment where everyone can thrive. We don't discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We welcome applicants from all walks of life to join our team. Your skills, experience, and passion are what matter most to us!