Deployment Strategist

Nearly all disease will become treatable in our lifetimes. At the same time, drug discovery is quickly becoming an engineering discipline. There has never been a more exciting time for new biotech research to solve humanity’s most fundamental problems.

At Mandolin, we’re building the “last mile” delivery infrastructure to accelerate this unbounded future of cutting-edge drugs — cell/gene therapies and biologics for Alzheimer’s, cancer, schizophrenia, genetic disorders, amongst many others. Reasoning-adept LLMs uniquely unlock the opportunity to bridge this market gap. We’re starting with an “AI knowledge worker” for clinics administering these drugs, and then partnering with health insurers and pharma companies to bring drug breakthroughs to market at scale.

Ultimately, our mission is to substantially extend healthy human lifespans by minimizing the time it takes to bring life-changing drugs to patients.

We’re a lean, aggressive team of former founders set on building a new generational incumbent in healthcare. We’ve raised substantial institutional funding from the best healthcare AI investors like SignalFire, Maverick, and ex-Thrive GP Gaurav Ahuja (including first institutional checks into rocketships like Hims&Hers, Ro, Grow Therapy, Cityblock, and Devoted Health).

Mandolin was founded by Will Yin and Rohit Rustagi — Stanford dropouts and second-time exited founders — alongside teammates from Google, Stanford, Genentech, and others.

Why work at Mandolin?

We’ve found market fit and are building out our founding team very quickly. Reasons to join:

• We have incredible market pull and are already working closely with some of the largest healthcare providers all over the country.

• We’re solving a difficult technical problem, which unlocks a massive $30B+ market opportunity and enormous impact once solved.

• You’ll get to define the future of the company from the ground floor, alongside a world-class team from Stanford, Google, and Palantir.

• We are building an in-office culture in SF, while still being able to hire the best talent from anywhere. We will offer relocation to accommodate our in-office culture.

Who We’re Looking For

You’d be a perfect fit for our team if you…

• Thrive in the 0-to-1 phase—taking ambiguity and turning it into operational clarity, with a strong sense of ownership and bias toward action.

• Are passionate about deploying systems in real-world healthcare environments and ensuring technology translates to tangible clinical and financial impact.

• Are relentlessly truth-seeking—comfortable interrogating both operational realities and product assumptions to drive better outcomes.

• Bring strong opinions about operational best practices but know when to adapt for speed, learning, and scale.

• Love working across disciplines—blending product, operations, and strategy—to create infrastructure that just works in the chaos of real-world healthcare.

What You’ll Work On

• Design and execute deployment playbooks that integrate our AI-driven workflows into existing clinical and administrative operations at infusion centers.

• Partner directly with customers to map their workflows, identify automation opportunities, and ensure successful implementation and adoption.

• Continuously refine our go-to-market and deployment strategies based on customer feedback, operational data, and evolving product capabilities.

• Collaborate with product and engineering teams to bridge the gap between abstract AI capabilities and real-world clinical needs.

• Analyze revenue cycle and administrative operations to surface bottlenecks and measure impact post-deployment.

• Help define and track KPIs that demonstrate operational efficiency, clinical value, and financial return.

• Lead onboarding efforts, including training, documentation, and change management, to drive engagement and satisfaction.

Qualifications

• 3+ years of experience in operations, implementation, process improvement, or a related field—especially in environments undergoing digital transformation.

• Strong problem-solving and analytical skills; experience with workflow optimization, systems integration, or process design is a plus.

• Ability to understand complex systems and translate between business, product, and technical stakeholders.

• Excellent communication and collaboration skills, especially in cross-functional, fast-paced settings.

• Familiarity with the challenges of deploying technology in regulated or operationally complex industries (e.g., healthcare, logistics, finance, etc.) is a bonus.

• Experience working directly with customers or end users to drive adoption and deliver value.

• Bonus: Familiarity with healthcare regulations, data privacy (HIPAA), and EHR systems.

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If this sounds awesome, send us a note at hiring@mandolin.com.