Title: Forward Deployed Engineer
Location: New York City, NY (Hybrid)
Salary: $150k - $200k + Equity
About the client
My client is a rapidly growing tech company developing AI-driven solutions that transform how businesses communicate with their customers. Their platform powers more natural, efficient interactions across various channels. Backed by top-tier investors and used by well-known brands, they are focused on innovation and scaling their team for continued growth.
About the role
They are seeking a Forward Deployed Engineer (FDE) to join their high-impact field engineering team. This is a hands-on, customer-facing role focused on deploying and customizing complex AI-driven platforms for enterprise clients.
You’ll work closely with both internal teams and client engineering groups to bring sophisticated solutions to life—integrating systems, building custom extensions, and solving real-world challenges in fast-moving environments. This role offers high autonomy and the opportunity to make a direct impact on customer success.
Ideal candidates thrive at the intersection of software engineering and client service, enjoy working through ambiguity, and are energized by owning technical solutions end-to-end.
Skills & Experience
4+ years of experience as a software engineer, implementation engineer, or systems integration specialist in a customer-facing role (open to 2+ years for exceptional candidates)
Proven track record delivering technical solutions for large, complex enterprise clients
Comfortable working in fast-paced, ambiguous environments with evolving requirements
Degree in Computer Science, Engineering, or a related technical field
Proficiency in Python or TypeScript, with hands-on experience in containerized environments (e.g., Kubernetes) and cloud platforms (preferably Azure)
Strong understanding of APIs, databases, CI/CD workflows, and observability tools
Experience building or deploying AI-based solutions, particularly using large language models (LLMs)
High level of ownership, with a customer-centric mindset and a bias for action