Early-stage software automation startup focused on post-deployment automation, helping engineering teams spend less time on maintenance and more on building. The company is backed by $20M in funding, operates with a small team of 16, and is headquartered in NYC.
As a Forward Deployed Engineer, you’ll own the customer implementation experience, turning pilots into production-ready deployments. You’ll act as the bridge between the product and complex customer infrastructure, troubleshooting integrations, building edge-case solutions, and driving meaningful value for early customers.
Implement and deploy the platform directly with customers.
Serve as the primary technical contact during onboarding and early adoption.
Troubleshoot integration issues across cloud platforms, monitoring tools, and workflows.
Build internal tools and features to improve onboarding and deployment processes.
Relay customer feedback to product teams and contribute to feature development.
Strong technical background with experience in cloud, monitoring, and deployment systems.
Ability to work hands-on with customers while bridging product and engineering.
Thrives in a small, high-ownership team environment.
Flexible and adaptive to diverse customer infrastructures.
Comfortable being fully on-site in NYC.
Platform integrations with cloud and monitoring systems.
Internal tooling and automation development.
Salary: $180K – $240K (flexible for exceptional candidates)
Competitive equity
Comprehensive healthcare
401k
Citi Bike membership
Fitness stipend, paid house cleaning
Quarterly off-sites and team events
Unlimited PTO
Office in Chelsea with dinner on late nights
Founded: Not specified
Team Size: 16 employees
Funding: $20M
Industry: Software development, automation
Office: NYC, Chelsea