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Forward Deployed Engineer

Direct Line Workforce Solutions
6 days ago
Full-time
On-site
$150,000 - $200,000 USD yearly

Forward Deployed Engineer | Remote | Full-Time | $150,000–$200,000/year

About the Company

A Series A AI infrastructure company helping enterprises deploy AI systems that are reliable, secure, observable, scalable, and production-ready. Customers include banks, government agencies, insurance companies, and Fortune 500 companies across regulated industries.

About the Role

This is a fully remote, customer-facing engineering role working directly with enterprise clients to deploy, integrate, and operationalize AI systems in real-world production environments. You will be the third Forward Deployed Engineer globally, covering the East Coast US or Europe and working with 3-4 customers concurrently.

What You'll Own

- Deploy and operationalize AI systems directly within enterprise customer environments

- Design and implement integrations across enterprise AI workflows, APIs, infrastructure, and governance systems

- Debug and troubleshoot complex deployment and integration challenges

- Act as the technical bridge between customers and internal product and engineering teams

- Partner with customer stakeholders across engineering, security, risk, compliance, and operations

Requirements

- 3–8 years of post-undergraduate professional experience

- Strong software engineering experience in distributed systems, Kubernetes, APIs, platform engineering, and enterprise integrations

- Infra engineer or DevOps background from a startup, large solutions company, or consulting firm

- Customer-facing deployment experience required

- Strong scripting fluency; able to read, understand, and write clean code

- Comfortable with East Coast US or UK timezones

- Available for occasional evening calls twice per week for India team collaboration

Nice-to-Have

- Master's degree or beyond in Computer Science or related field

- Familiarity with Generative AI, LLM applications, AI infrastructure, or model deployment

- Experience in financial services, healthcare, government, or other regulated industries

- Prior FDE, Solutions Engineering, or Implementation Engineering at a high-growth AI startup

Benefits

- Fully remote

No visa sponsorship available.