Forward Deployed Engineer

Forward Deployed Engineer – Software Engineering

Team: Customer Engineering / Deployment

About Our Client

Our client is a fast-growing enterprise AI company specializing in intelligent document processing and workflow automation. Originally founded in Asia, they’ve scaled from 0 to over $10M in revenue in under three years, with dozens of Fortune 500 clients across the insurance, financial services, and healthcare sectors.

They are on a mission to transform document-heavy operations using cutting-edge LLMs, OCR, and AI-driven workflow tools.

Why Join Them?

Be part of a founding U.S. team building the next frontier of enterprise AI.
Work directly with senior leadership to deliver high-impact solutions to top-tier clients and help shape the customer success org from the ground up.

Role Overview

As a Forward Deployed Engineer (Software Engineering), you’ll serve as the bridge between product, engineering, and the client.
You’ll help deploy, integrate, and customize LLM-powered AI platforms across enterprise systems—delivering immediate impact and shaping future product iterations.

Key Responsibilities

• Own end-to-end backend or full-stack implementation for enterprise deployments.

• Integrate LLM workflows and APIs into customer infrastructure.

• Customize platform capabilities based on client needs and feedback.

• Serve as a technical voice in client meetings, surfacing insights to internal teams.

• Collaborate with Deployment Strategist and Data FDEs as part of a delivery pod.

Non-Negotiables

• 3–5 years of backend or full-stack engineering experience.

• Professional experience building or deploying production-grade systems.

• Excellent communication and client-facing skills.

• Exposure to LLMs, NLP, or related AI workflows.

• Comfort working in ambiguous, fast-paced startup environments.

Nice to Have

• Experience in regulated industries (insurance, finance, healthcare).

• Familiarity with Python, FastAPI, TypeScript, React.

• Hands-on experience with AWS or Azure cloud services.

• Prior experience in early-stage startups or customer-facing technical roles.

Compensation & Benefits

Base Salary: $150,000 – $180,000
Equity: Available
Benefits: Health coverage, PTO, remote work flexibility, and professional growth support
Bonus/Commission: Not applicable

Location

Preferred: SF Bay Area (hybrid - 1 day/week in Financial District)
Remote: U.S.-based candidates considered; must be available for late-evening calls with Korea-based HQ when needed