Forward Deployed Engineer

Role Description

At Galileo, our mission is to help teams build safe, reliable, and scalable AI applications. As a Forward Deployed Engineer (FDE), you will work directly with our largest customers to design and deliver tailored technical solutions that accelerate their success with generative AI. This is a customer-facing, highly technical role that blends backend engineering with problem-solving and product thinking.

You’ll work closely with our Head of Field Engineering, AI engineers, and customer PMs/engineering teams to map ideal workflows, build bespoke integrations, and ensure rapid progress toward production-grade outcomes.

Main Responsibilities

• Collaborate with customers to understand their business challenges and design scalable AI-powered solutions
• Build custom features, integrations, and workflows using cutting-edge AI frameworks (e.g. OpenAI Agents SDK, LangGraph, CrewAI)
• Partner with customer engineering and PM teams to deploy solutions and ensure sustained success
• Continuously track, communicate, and align workstreams with internal and customer stakeholders
• Travel on-site to work closely with strategic customers and build deep empathy for their needs
  
  

Minimum Qualifications

• Strong Software Engineering Background:
• • 3–6+ years as a backend or full-stack SWE, ideally with experience at an AI-first or developer-focused startup
  • Proficient in Python and familiar with deploying LLM-based workflows and evaluations
    
    
• AI Tooling & Framework Expertise:
• • Hands-on experience with OpenAI Agents SDK, LangGraph, CrewAI, MCP, or similar
  • Familiarity with LLM APIs, RAG architectures, and tools like Rasa, DsPy, or evaluation frameworks
    
    
• Customer-Centric Mindset:
• • Experience working directly with customers (external or internal), gathering requirements, and delivering impact
  • Strong communication and problem-solving skills
    
    
• Comfortable with Travel:
• • Willing to travel for onsite work with customers as needed (up to 20%)
    
    
    

Why This Role Matters

This role is a direct accelerator for customer success and long-term adoption of Galileo’s platform. By embedding with customer teams, you’ll play a critical role in ensuring their AI applications are reliable, scalable, and built with best practices from day one.

Why Galileo

• Join a seasoned founding team that has previously led product and engineering teams from 0 to $100M+ in revenue and from 0 to 1B+ users globally
• We obsess over our team’s culture driven by inclusivity, empathy and curiosity
• We invest in our team’s development and happiness because our employees are the keys to our success and ensuring happy customers – towards that end, we offer: 
• • Unlimited PTO 🌊
  • Parental leave for birthing or non-birthing parents – 100% pay for 8 weeks 🚼
  • Employee Stock Participation Plan 📈
  • Commuter Benefits 🚖
  • Mental and Physical Wellness 🧘
  • Company Paid Lunches 🌯
  • Headquarters Office in San Francisco 🌉 and a hub in New York 🌇
  • *Build the company with the Founders* 🧑‍💻