Forward Deployed Engineer

Role Description

At Galileo, our mission is to help teams build safe, reliable, and scalable AI applications. As a Forward Deployed Engineer (FDE), you will work directly with our largest customers to design and deliver tailored technical solutions that accelerate their success with generative AI. This is a customer-facing, highly technical role that blends backend engineering with problem-solving and product thinking.

You’ll work closely with our Head of Field Engineering, AI engineers, and customer PMs/engineering teams to map ideal workflows, build bespoke integrations, and ensure rapid progress toward production-grade outcomes.

Main Responsibilities

• Collaborate with customers to understand their business challenges and design scalable AI-powered solutions
• Build custom features, integrations, and workflows using cutting-edge AI frameworks (e.g. OpenAI Agents SDK, LangGraph, CrewAI)
• Partner with customer engineering and PM teams to deploy solutions and ensure sustained success
• Continuously track, communicate, and align workstreams with internal and customer stakeholders
• Travel on-site to work closely with strategic customers and build deep empathy for their needs

Minimum Qualifications

• Strong Software Engineering Background:
• • 3–6+ years as a backend or full-stack SWE, ideally with experience at an AI-first or developer-focused startup
  • Proficient in Python and familiar with deploying LLM-based workflows and evaluations
• AI Tooling & Framework Expertise:
• • Hands-on experience with OpenAI Agents SDK, LangGraph, CrewAI, MCP, or similar
  • Familiarity with LLM APIs, RAG architectures, and tools like Rasa, DsPy, or evaluation frameworks
• Customer-Centric Mindset:
• • Experience working directly with customers (external or internal), gathering requirements, and delivering impact
  • Strong communication and problem-solving skills
• Comfortable with Travel:
• • Willing to travel for onsite work with customers as needed (up to 20%)

Why This Role Matters

This role is a direct accelerator for customer success and long-term adoption of Galileo’s platform. By embedding with customer teams, you’ll play a critical role in ensuring their AI applications are reliable, scalable, and built with best practices from day one.

Why Galileo

• Join a seasoned founding team that has previously led product and engineering teams from 0 to $100M+ in revenue and from 0 to 1B+ users globally
• We obsess over our team’s culture driven by inclusivity, empathy and curiosity
• We invest in our team’s development and happiness because our employees are the keys to our success and ensuring happy customers – towards that end, we offer: 
• • 🏥 Medical, Dental and Vision Insurance
  • 🌴 Unlimited PTO
  • 👶 Parental Leave (birthing & non-birthing) - 100% pay for 8 weeks
  • 💰 401(k) Retirement Savings Plan
  • 📈 Pre-IPO Stock Options
  • 🚌 Commuter Benefits (pre-tax + company sponsored)
  • 🧘‍♂️ Mental & Physical Wellness Stipend
  • 🍱 Catered Meals on in-office days
  • 🏢 HQ in Burlingame + hub in NYC + hub in Bangalore
  • 🤝 Build the company alongside the Founders 

Galileo is an equal opportunity employer supporting workforce diversity. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, protected veteran status, disability status, or any other unlawful factor.

Galileo is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request accommodation due to a disability, please inform your recruiter.

Galileo is committed to fair and equitable compensation practices. The pay range for this role is listed below and represents the expected salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. The total compensation package for this position may also include eligibility for commission, equity, and company sponsored benefits/perks.